General Policies
Hottie Style specializes in providing high quality products and friendly service at a fair price.  If you have any questions on ordering, returns, or policies, please contact our customer service department.

Order Processing and Delivery
On average all orders are processed and delivered in 7 to 14 business days.  This does not include Saturday and Sunday.  Orders are only processed on Monday - Friday.

Payments
Hottie Style accepts payments of money order, or credit card.  Credit card payments may be made through our secure server, or via paypal.com.  If mailing payment with order, your order must be printed in full and accompany payment to pay with money order, you will need to call 888-635-4786.  For more information on PayPal payments, click here.  All orders totaling $50 or more and paid for by credit card will be called for verification.  Please be sure you included your daytime phone number with your order.

Credit Card Security
At Hottie Style, your payment information is encrypted and then sent to our 100% secure server.  No credit card or personal information is ever sent via email or other non-secure means.  Your information is kept private.  We do not share your private information with anyone.  All orders totaling $50 or more and paid for by credit card will be called for verification.  Please be sure you included your daytime phone number with your order.

Returns
All returns must have an RA# issued by our customer service department.  All returned packages must have the RA# clearly printed on the package.  Returns must be sent freight pre-paid or they will be refused. Shipping Charges are NOT refundable. Defective products must be returned to us in original packaging with all accessories.  Sorry, ABSOLUTELY NO CASH REFUNDS.  Returned items will be exchanged for merchandise of equal value.  If item is returned for size or color exchange, it must be exchanged for an item of equal value, if need is for an item of higher value, payment must accompany returned item.  If you have any questions on these policies, please contact our customer service department, 888-292-4401.